Design. Create. Inspire.
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Project
Website Redesign
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Industry
Education (Post-Secondary)
Navigating Challenges: Our Strategic Approach
Challenge
VCAD had a clear and urgent goal: to redesign their website from the ground up. The existing platform was outdated, clunky, and navigation was an issue.
The school also lacked a unified space to highlight:
- Student portfolios and creative work
- Instructor bios and accomplishments
- Dynamic content such as articles, news, and student spotlights
- Seamless landing pages tied to marketing campaigns
- Mobile responsiveness and device optimization
- Automated lead nurture flows (drip campaigns)
Strategy
We began with discovery: speaking with stakeholders across departments, analyzing current user behavior, and identifying technical limitations.
From there, our process followed these key phases:
- UX Audit + Sitemap Restructure: We reimagined the site architecture to streamline the user journey — from landing on the homepage to applying or contacting admissions.
- Persona-Driven Design: We mapped out the site around key user types: prospective students, current students, and alumni — each with clear paths and goals.
- Mobile-First Mindset: With most traffic coming from mobile devices, we prioritized responsive layouts and lightning-fast load times across all screen sizes.
- Conversion Optimization: Custom landing pages, built-in lead forms, and integration with marketing drips ensured that traffic was effectively captured and nurtured.
Bringing all strategic phases together
Creative Execution
Inspired by VCAD’s core identity — creative, bold, and modern — we designed a fresh, high-impact visual language across the site. The layout blends storytelling with functionality, putting student work and real people front and center.
Key elements included:
- A modular grid system to showcase portfolios with depth and variety
- Dynamic filters and spotlight sections for news, events, and features
- Scroll-triggered animations to keep users engaged without overwhelming
- A custom CMS experience that empowered VCAD’s internal team to easily update content across all sections
Results
Tangible & Intangible Results
Key Features & Deliverables
- Fully responsive custom website (designed & developed)
- Modular CMS system for content control (Custom CMS)
- Student portfolio showcase engine and dashboard
- Instructor profile templates
- Spotlights, news & article publishing tools
- Custom-built landing pages for specific programs & campaigns
- Automated drip campaign integration
- Accessibility compliance & performance optimization
Results & Impact
- 60% increase in average time on site
- 35% decrease in bounce rate across program landing pages
- 2x higher conversion rate on new campaign-driven pages
- Internal team now publishes content in half the time, thanks to the modular CMS
- Users reported a “dramatically easier” navigation experience in post-launch feedback
Stories
Development Direction
One of the most rewarding aspects of the project was co-creating with the VCAD marketing and IT teams. Their input shaped a solution that wasn’t just designed for them, but with them. Weekly sprints and open design reviews made sure every detail served a purpose.
Credits
Client Team:
VCAD Marketing & Communications
VCAD IT & Admissions
Agency
Development Director and Marketing